For Lottery & Gaming
Skilrock
Feature Rich

An optimal retailer channel management and operational control lead to profits.The Back office module has been designed with common elements for all products & services delivery as well as elements addressing their uniqueness. This translates into potential savings in terms of manpower and efforts put for control and management.

Tier/Channel Management
  • Customizable Retailer / Agent Registration
  • Retailer Management
  • Unified Wallet and Customizable Components
  • Retailer Shifting and Termination
  • Third Party POS Terminal / Network Integration
Service & Product Management
  • Adding New Products / Online Services to the System
  • Service / Product Delivery on a Specific Tier / Entity
  • Default Commission for a Service / Product
  • Commission Variance for a Specific Entity
  • Third Party Product / Service Integration
Payment & Receipts
  • Invoicing Retailer at Various Stages of Activities
  • Cash Register for Cashier
  • Cash Collection & Mobile Money Usage
  • Cheque Collection & Clearance Process
  • Debit and Credit Note
  • Bank Transfer and Direct Debit
Retailer Field Support & Analytics
  • Full Featured Customer Support
  • Proactive & Retailer Initiated Support Calls
  • Channel Heartbeat Monitoring and Follow-ups
  • Field Support Team Management
  • Third Party Integrations Ready - CRM, BI, Affiliate
  • Open API Interface for Third Party Systems
Account And Reporting
  • Cash Collection Report
  • Sale & Winning Report
  • Ledger - Party & Account
  • Retailer Activity Report - Current & History
  • Transactional Data Analytics
  • Game Specific Reporting
  • Custom Reporting through Reporting Engine
  • Data Export for Third Party or Excel Analytics
Localization
  • Currency
  • Regulatory Requirements
  • Good Causes & Taxation
  • Language and Business Terminology
  • Payment Channels
Inventory Management
  • Consumable and Non-Consumable Inventory Management
  • Inventory Upload
  • Assignment and Return from Retailer Network
  • Inventory Tracking & Consumption Pattern Analytics
  • Order Based Inventory Distribution
  • Analytics based BO Initiated Inventory Distribution
Messaging & Communication
  • Adverts for Player & Retailers
  • Messaging on Tickets & POS
  • Messaging - Player & Retailer Level
  • Direct Player - Result & Winning Notification
Responsible Gaming & Fraud Controls
  • Responsible Gaming Controls & Measures
  • Security Measures on Tickets
  • Retailer Fraud Detection & Controls
  • Geo Location Controls - Country / State Blocking
  • High Risk Device, Email or IP Blocking
  • Backoffice Access Restricted over IP & Locations
Winning Claim
  • Verification, Claim & Payment Limits for Channel
  • Customizable Enablement of Retail Network for Winning Claim
  • KYC for High Winnings
  • High Prize Winning Approval
  • Payment through Cash / Cheque / Bank Transfer / Mobile Money
Promotion & Incentives
  • Campaign Management
  • Promotion Creation for Retailers for Game / Location Specific Targets
  • Sales Incentive Scheme Definitions and Customizations
  • Instant / Daily / Weekly / Periodic Redeemption of Incentives
Security Requirements
  • Application Security Features & Audited
  • ISO 27001 / PCI-DSS Compliance Ready
  • SSL & Encrypted Data Storage
  • Role-based Security & Privilege Management
  • Audit Trail for Players & BO Users & Admins
  • Quick Start with Secure Hosted Server Environment