Engineering Manager

Exp bracket 8+ Years out of which last 3 years to be end to end product delivery and management experience.

• Team Handling 15- 20+ (L1 or L2 Supervisor role)
• Should been developer role in his early stages of career
• Budget ( 12 – 18L)

Required Skills

• Managing Scope of delivery of Product Releases - with a long term product vision for continuously improved modules and customer specific requirements received as Change Requests.
• Product Focus and Customer Satisfaction are the two building blocks.
• Sound knowledge of Software Product Development Cycle & Product Delivery Cycle in Dynamic Environment of continuously Changing Customer Requirements.
• Strong technical fundamentals of a web based product development, having no fear to look into ground level technical & support issues as and when required.
• Technologies in use are
  • Core Java (Collections, Multi Threading, Design Patterns, Synchronization
  • Struts 2 (Interceptors, Action classes, Struts Tags, Filter Dispatcher)
  • Hibernate (Session Factory, Session, Transaction, Criteria, HQL, Mapping, Caching) OR JDBC
  • Java Script/JQuery (AJAX, Dynamic UI)
  • Web Services (REST and JAX)
  • MySQL (Advance Query Optimization, Stored Procedures)
• Effective Process implementation Required Skills
  • Managing Scope of delivery of Product Releases - with a long term product vision for continuously improved modules and customer specific requirements received as Change Requests.
  • Product Focus and Customer Satisfaction are the two building blocks.
  • Sound knowledge of Software Product Development Cycle & Product Delivery Cycle in Dynamic Environment.
• Documentation is key success factor of the role to ensure continuous quality improvement of the product, higher productivity and manageability of the resources, better tracking and scheduling of client deliverables. An understanding of CMMI, AGILE and CONTINUOUS DELIVERY (DEVOPS) based processes is desired.
• Planning and allocating work to the team – Development, Testing, Delivery and Support. ​ Build, maintain and manage strong client relationships. Acting as SPOC for the customers for overall delivery and account management.

Desired Skills

• Quick Learner of new Domain & Technologies
• Proficient in iterative development methodologies like Agile
• Should be a self-motivated individual willing to take multi-facet responsibilities requiring technical & leadership capability
• Excellent Interpersonal & Oral and Written Communication skills
• Strong Academic Background from a premier institute. Desired MBA + B.Tech. (CS/IT)
• A minimum experience of 8+ Years in Industry, with at least 3 years of end to end product delivery and management experience.

Tech Analyst

Qualification: BE or BTECH, 1 Year to 2 Years Exp. In Java, Git, Jenkins (Must)

• Coding Skill in Java and Advance Java
• Used continuous integration tool like Jenkin etc.
• Experience in using Git-Hub
• Knowledge of any unit test case tool like Junit
• Basic Knowledge of design architecture.
• Knowledge of Jira and integration with Git-hub

Job Description

• Monitor all tech quality related activities on the organization products
• Perform regular tech audits and generate reports based on the audits performed
• Organize regular meetings and coordinate all technical requirements with the product stakeholders and ensure that all the process standards are met
• The preparation and control of product tech quality system management documentation.
• Organize regular tech quality qualifications and trainings for the existing employee and the new employee.
• Collect and regularly monitor the product tech matrices and take appropriate corrective and preventive measures.
• Regular update of organization process definition and manage quality team
• Monitor the progress and effectiveness of the project tech quality management system.
• Recommend and implement improvements when required.
• Coordinate all tech process related activities with the product stake holders
• Analyze, improve, and control performance metrics aligned with organizational goals and objectives
• Identifying Improvements throughout the products and their implementation
• Perform responsibilities of gathering and documenting the findings of software process non-compliance reports
• Handle responsibilities of evaluating the compliance of global software development process by auditing software project
• Facilitate collection and analysis of project data for measurement & analysis​

Report status of process compliance in assigned group of products, escalate issues if any

Process Specialist

Qualification: BE or BTECH with MBA (Good to have), 1 Year to 2 Year Exp. In Jira and Agile (Must)

Job Description

• Monitor all quality related activities on the organization products
• Perform regular audits and generate reports based on the audits performed
• Verify company’s quality adhere to the standards like CMMI, ISO 27001, ISO 9001, AGILE SCRUM etc.
• Conduct regular audit for Jira for standard conformance with details
• Organize regular meetings and coordinate all product requirements with the product stakeholders and ensure that all the process standards are met
• The preparation and control of product quality system management documentation.
• Organize regular quality qualifications and trainings for the existing employee and the new employee.
• Collect and regularly monitor the product matrices and take appropriate corrective and preventive measures.
• Regular update of organization process definition and manage quality team
• Monitor the progress and effectiveness of the project quality management system.
• Recommend and implement improvements when required.
• Coordinate all process related activities with the product stake holders
• Analyze, improve, and control performance metrics aligned with organizational goals and objectives
• Identifying Improvements throughout the products and their implementation
• Perform responsibilities of gathering and documenting the findings of software process non-compliance reports
• Handle responsibilities of evaluating the compliance of global software development process by auditing software project
• Facilitate collection and analysis of project data for measurement & analysis​

For Java Developer

Essential Skills Required

• Hibernate
• J2EE
• Mysql
• Web Service

Desirable Skills Required

• Agile
• Struts
• Spring MVC

Job description

• Strong technical aptitude for Java / J2EE & databases based web app development with Hands-on experience with design and development
• Comprehensive experience of working with end to end server side development along with web-based front end development.
• Experience of collaborating with independent front end development teams (native apps on various devices on different technologies) will be helpful.
• Have prior experience to complete delivery cycle of large scale web based products - Design, Development and Deployment.
• Excellent analytical and problem solving skills
• Must be VERY STRONG on technologies, to name a few
• Core Java (Collections, Multi-Threading, Design Patterns, Synchronization)
• Struts 2 (Interceptors, Action Classes, Struts Tags, Filter Dispatcher)
• Hibernate (Session Factory, Session, Transaction, Criteria, HQL, Mapping, Caching) OR JDBC
• Java Script/JQuery (AJAX, Dynamic UI)
• Web Services (REST and JAX)
• MySQL (Advance Query Optimization, Stored Procedures)
• Good knowledge on Agile methodologies and 1-2 years experience on working in Scrum model

Skills:

• Strong Problem Solving & Troubleshooting skills
• Troubleshooting knowledge on MYSQL Database , sql query (must have)
• Troubleshooting knowledge on OS related issue especially Linux (must have)
• Knowledge of Jboss/apache (must have)
• Keen attention to details & possibility to identify potential issues / gaps in the running applications
• Perform data analysis, troubleshoot & correct application data anomalies
• Knowledge of AWS ,S3 will be added advantage.

General:

• B.Tech/MCA in computer science or equivalent with 1-3 years of Experience in Application Technical Support (L1, L2 etc)
• Knowledge on Tech Support processes and Service Operation models
• Experience in independently running support cases for ongoing incidents
• Excellent communication (both written and oral) skills
• Self-starter and good decision-making skills
• Quick learner of New Applications.
• Monitor and manage various applications.
• Flexible to work in Shifts and 6 days working
• Adhere to SLA management, recording / tracking of SLA
• Ability to build some automated scripts to identify & inform stakeholders about exceptional application scenario.

Senior Executive – HRBP

The purpose of this role is to have complete accountability for designing the Human Resources programs, fostering positive working relationships and team development to promote a collaborative high-performance work culture within the organization. An important aspect of this role is to drive consistent policy administration as well as recognition & retention strategies for the Business through efficient HR Business partnering.

• Should be able to articulate Design, implement and Lead end to end HR Engagement responsibility.
• This role is not limited to engagement but will involve end to end talent solution to be designed, executed and supported across Top coder on the floor.
• Conducting employee interaction activities like skips, pulse meets, open forums, 1-1's with employees and their managers to identify people requirements on the Floor. 1-1's with all employees to be completed in Calendar Quarter.
• Should be able to derive action plan from the One-O-One Discussion and take it to logical closure.
• Should be able to take periodic Policies awareness session.
• Should able to coordinate Townhall session with leadership and take out minutes identify actions and take it closure and close loop with Employees
• Strong focus on employee connect and developing engagement strategies along with business managers key aspects include retention, re-training and improving floor morale.
• Be the single point of contact for all HR related matter.
• Should be able to Coach/Guide managers on effectively managing people topics.
• To be bridge between Senior Leadership and Employees.
• Work closely with Business Leaders to drive people agenda.
• To provide HR solutions for a Business Unit consisting of 200+ engineers.
• Should be able to challenge Top coder attrition with right solution to curve the same.
• Should be able to drive Rewards & Recognition on the Floor.
• Should be able to drive engagement activities aiming Fun on the floor on weekly, Monthly etc.
• Should be able to drive the start-up, agile and empowered culture is maintained.

Attributes:-

• Degree in Human Resources required
• Strong communication and interpersonal skills
• Strategic and problem
• solving mindset
• Good influencing skills; impactful with presentations
• Passion to understand and use business acumen
• Ability to connect with employees at an individual and a business unit level
• Approachable with a pleasing personality

UI/UX Designer

We are looking for a UI/UX Designer to turn our software into easy-to-use products for our clients. This role includes gathering user requirements, designing graphic elements and building HTML components using design software and wireframe tools. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we’d like to meet you.​ ​

Requirements

• Proven work experience as a UI/UX Designer or similar role
• Portfolio of design projects
• Knowledge of wireframe tools
• Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
• Good knowledge of HTML5, CSS3, Bootstrap, Javascript, JQuery
• Team spirit; strong communication skills to collaborate with various stakeholders
• Good time-management skills

Linux candidate for support Team

• Responsible for the configuration and day to day operation of all managed Linux Server environments ( Red Hat Enterprise Linux and CentOS)
• Ensure systems/application/environment security, availability, reliability and data integrity with no unplanned down time to production infrastructure.​
• 1 to 3 years of Linux Red Hat Administration Experience with VI and shell scripting or programming in various shells​
• Configure system-level services including Send mail, SNMP, Syslog, NTP, DNS ,DHCP System level services, SSH, Samba, NTP.​
• Strong understanding of System Administration, Installation, Upgrading, Patches, Migration, Configuration, Troubleshooting, Security and Disaster Recovery.​
• Experience with monitoring tools such as OpenNMS or Nagios, cacti.​
• Good understating and basic installation of Perl, Python, PHP, HTML, and Bash scripting
• Improving processes to reduce/eliminate downtime and increase the scope of work. Find out the best technical way of work done.​
• Ability to quickly identify and resolve configuration errors.​
• Ability to adapt and improvise in time sensitive situations.​
• Web technology knowledge for products such as Apache, Tomcat, JBoss,​
• Process knowledge for change management and incident management.
• Ability to Analysis, troubleshooting, and problem solving expertise.​
• Ability to effectively prioritize and escalate customer issues.
• Good Communicators over phone.
• Should be able to work in 24x7 support
• 6 day working - Shift rotational

Senior Manager - International Sales

Role Description

• Strategically create sustainable funnel for Our Software Product and Services business by engaging with prospects, opportunities and partnerships in the International Markets.
• Use multiple prospecting methods to generate leads, set up sales meetings and pitch appropriate solution-offerings to prospects.
• Maintain accurate records of all communications and progression on the marketing CRM.
• Opportunity identification, opportunity qualification, opportunity profiling.
• Good exposure in sales / business development over international market (over 5 Yrs) in IT Products or IT services company. Specific emphasis on Solution Selling is desired.
• Comfortable in handling international clients including Spanish or French speaking regions of Africa/Latin America amongst others.
• Excited about traveling specially to all continents including Africa, Latin America, when the world opens up.
• Should be comfortable using various tools for offshore communication like Skype, WebEx, WhatsApp, and teleconferencing etc.

Qualifications and experience

• Education: Bachelor’s degree with PGDBA/MBA preferred.
• Minimum: 5-8 years of international sales experience in IT services/solutions/products
• Minimum: 5 years selling IT products and/or support services in.
• Excellent written and spoken communication skills.
• Preference will be given to candidates with good knowledge of multi-lingual markets.
• Preference will also be given to candidates having experience in Dealing with clients in Emerging Markets from Latin America/Eastern Europe/Africa.
• Should have sound understanding of Local culture and time zones.
• Strong Listening skills

Key Account Management

Job role:

Key Account Manager (KAM) defines the relationship between the Skilrock and its Clients. The KAM is tasked with identifying the Client requirements, defining and converting them into upsell and cross-sell opportunities through designated sales personnel to specific clients in order to create strong and lasting relationships as well strong business realization. The main objective of the Key Account Manager is to manage a group of important clients (Key Accounts) in order to achieve designated sales targets through the implementation of appropriate and unique strategies for these key accounts.
The Key Account Manager maintains and expands relationships with important clients and will work closely with various business departments in order to maintain and further develop the relationships with the key accounts. The Key Account Manager is responsible for the achievement of client satisfaction as well as sales targets and is assigned key objectives/metrics relevant to key accounts.
The Key Accounts Manager represents the entire range of company solutions to the assigned consumers. He leads the consumer’s account planning cycle and ensures that the client’s needs and expectations are met by the business.

Key Responsibilities:

• Developing a solid and trusting relationship between major key clients and company
• Resolving key client issues and complaints
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Managing communications between key clients and internal teams
• Managing account team assigned to each client
• Strategic planning to improve client results
• Negotiating new contracts with the client and establishing a timeline of performance
• Establishing and overseeing internal budgets with the company and external budgets with the client
• Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met
• Collaborating with the sales team to maximize profit by up-selling or cross-selling
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Meeting all client needs and deliverables according to proposed timelines
• Analyzing client data to provide customer relationship management
• Expanding relationships and bringing in new clients

Candidate Profile:

• Education: Bachelor’s degree (B. Tech or MBA preferred not mandatory)
• Minimum 5 -7 (five to seven years) of Account Manager Experience in a business to-business sales environment – Preferably IT Software / Services.
• Knowledge of IT Products and Services and more specifically the Enterprise applications.
• Currently handling large international clients – both from developed (US, EU, UK etc.) and emerging markets (BRICS etc.)
• Excellent oral and written communications skills. Excellent selling and presentation skills. Channel sales and territory management experience.
• Strong computer literacy and working knowledge of high lever software architecture.
• In-depth understanding of company key clients and their position in the industry
• Eager to expand the company with new sales, clients, and territories
• Able to analyze data and sales statistics and translate results into better solutions
• Strong negotiation skills, with ability follow-through on client contracts
• Proven results of delivering client solutions and meeting sales goals

Pre-Sales Technical Consultant

Job Role
The right Talent shall be responsible for providing technical solutions to new & existing corporate customers. This is an exciting opportunity for an experienced industry professional with strong core technical skills to expand and bridge the business development function.

• Responsible for actively driving and managing the pre sales process with direct and channel customers. The Pre Sales Consultant must be able to articulate the company’s technology and product portfolio, positioning to both business and technical users of the prospective client.
• Primarily engaged in a presales technical consultancy role, the consultant will provide technical assistance and guidance during the pre-sales process by identifying customer’s technical and business requirements, designing a solution, consulting with technical teams about client requirements, and supporting business development teams, account managers and partners on proposal activities.

Key Responsibilities:

• To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to drafting a solution.
• Provide technical solutions in a professional manner within agreed timeframes.
• Create and confidently deliver technical presentations and demonstrations.
• Create internal design configuration documentation including network diagrams with technical explanations and get them vetted by design teams.
• Work with Product Management to feedback on issues with current products and provide input around new products.
• Builds productive relationships with technical teams of the clients.
• Initiate and support technical development for bespoke solutions as part of a design and development frame work.
• Able to understand technology drivers and risks involved to the customer and to Skilrock
• Sell technical solutions to the customer with professionalism and enthusiasm.
• Provide accurate and timely management information, to include - activity reports, bid reviews, project forecasts, KPI’s Adhere to the Company’s Quality and Business Processes.
• To structure and produce compelling sales proposals, more specifically the technical documentation outlining the USPs and Value proposition.
• To coordinate with Project Managers and produce detailed project plans to convince customers and estimate the work involved more accurately.
• Ability to demonstrate Skilrock Technologies products and technologies effectively to audiences of varied technical knowledge.

Candidate Profile:

• Strong track record of Business analytics/Pre-sales for a Product in a Software Company
• A relevant experience of 4-6 years in the role of Business Analaytics or Pre-Sales
• An ideal candidate must be a disciple of Technical discipline (B. Tech/M.Tech/MCA)
• Strong interest in Internet technologies and Language Platforms
• Decent understanding of IT Infrastructure design and solutions including cloud, Virtualized, Bare Metal and Hybrid Hosted Data Centre solutions.
• Working knowledge of current security issues and technologies concerning the industry, together with a demonstrable interest in keeping abreast with technical developments in this field.
• Previous experience of requirements gathering, design and solution building and the ability to replicate this in a commercial setting
• Able to show and discuss a range of previous customer solution designs
• Be able to demonstrate familiarity with resilient solution design
• Ability to develop effective working relationships internally at a variety of levels and work closely with commercial departments such as sales, operations and product development.
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.
• Ability to cope under pressure and prioritize work accordingly